Terms and Conditions
Legal

Terms & Conditions

These terms outline the conditions of using our services and booking travel through Fueled By Journeys.

Last updated: April 2026

Section 1

Agency Relationship

  • Fueled By Journeys, LLC is an independent travel agency affiliated with the Avoya Travel Network.
  • We act as an intermediary between you and travel suppliers such as cruise lines, hotels, airlines, and tour operators.
  • We do not own, operate, or control these suppliers and are not responsible for their actions, errors, or service delivery.

Section 2

Acceptance of Terms

  • By using our website, requesting a quote, or booking travel, you agree to these Terms & Conditions.
  • Your continued use of our services constitutes acceptance of all terms outlined herein.

Section 3

Website Use

This website is provided for personal, non-commercial use only. You agree not to:

  • Copy, reproduce, or distribute content without permission
  • Use automated tools (bots, scraping, etc.) to access the site
  • Attempt to bypass security or interfere with site functionality

All content, pricing, and travel information are proprietary to Fueled By Journeys, Avoya Travel, or our travel partners.

Section 4

Travel Services & Supplier Responsibility

All travel services are provided by third-party suppliers. Each supplier maintains their own:

  • Terms & Conditions
  • Cancellation policies
  • Health & safety requirements

These supplier terms are separate from ours and apply directly to your booking.

Section 5

Pricing & Availability

All pricing is subject to change until confirmed by the supplier.

  • Availability is not guaranteed until deposit/payment is received
  • Promotional offers may change or expire at any time
  • Additional fees (taxes, port fees, fuel surcharges) may apply

Section 6

Payments & Authorization

By providing payment information, you authorize Fueled By Journeys, LLC to process payments on your behalf with travel suppliers.

  • Payments are processed directly by the supplier
  • Charges will appear under the supplier name on your statement
  • Payment authorization is governed by our secure processing standards

Section 7

Changes, Cancellations & Repricing

All bookings are subject to supplier cancellation policies.

Important to Know

  • Any changes to a booking, including repricing, may require cancellation and rebooking
  • Cancellation fees may apply and increase closer to departure
  • Deposits may be non-refundable

We strongly recommend travel insurance to protect your investment.

Section 8

Travel Insurance Recommendation

Travel insurance is not included unless purchased. We strongly recommend coverage for:

  • Trip cancellation or interruption
  • Medical emergencies
  • Travel delays or disruptions

Section 9

SMS Communications

SMS Consent & Compliance

By providing your phone number, you consent to receive SMS messages from Fueled By Journeys, LLC.

These messages may include:

  • Travel quotes and follow-ups
  • Booking confirmations
  • Payment reminders
  • Travel updates

Message frequency varies. Message and data rates may apply.

Reply STOP to opt out. Reply HELP for assistance.

We do not send unsolicited marketing messages.

SMS consent is not shared with third parties.

Section 10

Limitation of Liability

Fueled By Journeys, LLC and Avoya Travel act solely as intermediaries. We are not responsible for:

  • Supplier errors, cancellations, or changes
  • Travel delays, weather, or unforeseen events
  • Loss, injury, or damages during travel

To the fullest extent permitted by law, liability is limited to the services directly provided by our agency.

Section 11

Third-Party Links

Our website may contain links to external websites. We do not control or assume responsibility for the content or policies of third-party websites.

Section 12

Intellectual Property

All content on this website, including text, images, and design, is protected by copyright laws. You may not reproduce or distribute any content without written permission.

Section 13

Governing Law

These Terms are governed by the laws of the State of Florida, consistent with Avoya Travel Network agreements.

Section 14

Updates to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to this website. Continued use of our services after any updates constitutes your acceptance of the revised Terms.

Section 15

Contact Information

If you have any questions about these Terms, please reach out:

Fueled By Journeys, LLC

An Independent Agency of Avoya Travel